Michael's Jewelers & Gemologist is a reputable jewelry store located at 519 Station Avenue, Haddon Heights, NJ, specializing in custom engagement ring creation and exceptional customer service. With over 25 years in the jewelry industry, owner Michael Bartorelli leads a skilled team that prioritizes high-quality craftsmanship using advanced CAD-CAM technology. The store is celebrated for its welcoming atmosphere, knowledgeable staff, and personalized service, making it an ideal choice for couples seeking tailored engagement rings. Many customers appreciate the attention to detail and the willingness of staff to accommodate unique design requests.

Positive reviews highlight Michael's expertise and the store’s genuine approach to customer service. Reviewers often mention the memorable experiences they’ve had, particularly when selecting or designing rings. Customers commend the range of options available and the supportive environment that helps them feel confident in their purchase decisions.

However, some reviews express disappointment regarding pricing during buyback transactions. For instance, one customer was unhappy with a low offer for a previously purchased item, indicating that expectations regarding resale value were not met.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review: A customer praised Michael for being friendly and knowledgeable, stating that the staff made the engagement ring shopping experience enjoyable and stress-free, leading to a beautiful selection within the desired budget. This review was written by a customer who appreciated the personalized service.

Worst Review: Another customer expressed dissatisfaction with the buyback offer for a previously purchased engagement ring, feeling it was significantly lower than anticipated, indicating a lack of transparency regarding value.

**Operating Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Michael Bartorelli (Owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.