Michael's Jewelers, located at 445 S Oxford Valley Rd, Fairless Hills, PA 19030, is a distinguished family-owned jewelry store that has been serving customers in Bucks County for over 45 years. Known for their exceptional engagement ring creation services, they emphasize personalized attention and craftsmanship. The store offers an impressive selection of fine jewelry including engagement rings, wedding bands, and custom jewelry designs. The knowledgeable staff, including individuals like Nick and Michael, are praised for their friendliness and dedication to customer satisfaction, making every visit a pleasant experience. Their expertise extends to repairs, watch batteries, and special gift items, ensuring all jewelry needs are met.
Operating hours are:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
The review landscape reveals a predominantly positive atmosphere at Michael's Jewelers. Many customers highlight the welcoming environment and attentive service.
Best Review: A customer commended the team at Michael's for their outstanding help in designing a personalized engagement ring that exceeded expectations, showcasing the staff’s commitment to ensuring that every detail is perfect.
Worst Review: A distant customer expressed dissatisfaction with their visit, stating they felt mistreated and dismissed. The owner addressed this concern, expressing a desire to understand and rectify the situation.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include:
- Nick
- Michael
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 436