Midas Touch Jewelry, located at 2370 W Algonquin Rd in Lake In The Hills, IL, is a family-owned business that has been serving the Chicagoland area for over twenty-five years. Known for their custom engagement ring designs, this jewelry store has cultivated a reputation for quality craftsmanship and a personal touch, directed by knowledgeable staff who are passionate about their work.
Customers appreciate the caring approach of the team, often mentioning their ability to turn visions into stunning, one-of-a-kind pieces. Patrons frequently commend the friendly service provided by Randy and Patrick, two skilled jewelers who take the time to understand each client's needs. While many reviews reflect a high level of satisfaction, there have been mentions of inconsistent availability of staff and some frustrations pertaining to pricing.
Customer Sentiment: Approximately 70% of customers express high satisfaction, while 20% have shared neutral feedback, and 10% have reported concerns.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Best Review: April praised Midas Touch for expertly duplicating her desired custom wedding set, expressing gratitude for the attentive service.
Worst Review: Mike criticized his experience due to what he felt was a lack of communication regarding his ring's completion and dissatisfaction with the quality of the replacement stone.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 9
Store Phone Number: 8474580111