Mill Creek Jewelers, located at 16306 Bothell Everett Hwy, Ste F-6 in Mill Creek, WA, has become a local favorite for those seeking to create their dream engagement rings. Situated in Snohomish County, this charming jewelry store has garnered attention for both its craftsmanship and its personalized service.
The friendly team at Mill Creek Jewelers, led by owners Jerry and Donita, specializes in engagement rings, custom designs, appraisals, and repairs. Customers often rave about the knowledgeable staff, noting their ability to listen to visions for custom pieces while providing valuable insights throughout the design process. Despite their strong reputation for quality, some reviews indicate that a handful of customers experienced issues with service timelines or communication.
Customer Sentiment: Approximately 75% of clients express high satisfaction, with 15% sharing neutral comments, while 10% have encountered service problems.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Lily praised the seamless experience of getting her ring appraised, highlighting the staff's prompt and friendly communication, which made her feel truly valued as a client.
Worst Review: Blizz recounted a negative experience regarding prong replacement on a wedding ring, stating that the service led to the loss of a valuable diamond and left him dissatisfied with the store's accountability.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 73
Store Phone Number: 4257455122