Miller's Fine Jewelers, located at 122 West Third Avenue, Moses Lake, WA 98837, is a premier destination for engagement ring creation and a variety of other jewelry services in Grant County. Known for its exceptional customer service and commitment to quality, this family-owned jeweler has garnered a strong reputation over the years.
The store offers a wide selection of engagement rings, including diamond and lab-grown options. Their experienced staff, including owner Todd Leavitt and team members like Amanda Fuhrman-Harder and Nico White, work closely with customers to ensure that each piece meets their unique desires. Customers have praised the friendly and professional service provided by the staff, alongside the store's ability to accommodate special requests and custom designs.
However, there have been occasional criticisms regarding repair times and pricing, with some customers expressing dissatisfaction about certain aspects of service. Despite these concerns, the overall feedback highlights a positive shopping experience, particularly for engagement rings and custom designs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: A customer noted Miller's quick turnaround in fixing a ring, appreciating that the jeweler not only repaired it the same day but also cleaned it at no extra charge. This review highlights the store's commitment to customer satisfaction.
Worst Review: There have been mentions of delays in repairs, with one customer voicing concerns about the time taken to complete a specific service, impacting their overall experience.
Opening Hours:
- Monday: Closed
- Tuesday - Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday - Sunday: Closed
Staff Members:
- Todd Leavitt
- Amanda Fuhrman-Harder
- Nico White
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 298
Store Phone Number: 5097656262