Miller's Jewelry is a reputable jeweler located at 3509 S Broad St Ste 209, Scottsboro, AL 35768. They specialize in custom engagement ring creation and a variety of jewelry repair services. Customers have expressed a mix of experiences regarding the jewelry selection and repair services rendered at this location. While some appreciate the fine selection and professional service, others have voiced concerns about workmanship and customer care.
The store operates in Jackson County and is known for its friendly and welcoming staff. Although there is currently some inconsistency in the reviews regarding quality, many customers commend the jeweler’s attention to detail and personalized service, particularly in the creation and repair of engagement rings.
With a total of 32 reviews reviewed, the sentiment breakdown presents a nuanced atmosphere:
Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 27%
Negative: 10%
Positive reviews highlight exceptional customer service and quality repairs, whereas negative feedback often focuses on dissatisfaction with specific repair outcomes and communication issues.
Best Review: A customer named Warren praised John Miller for his amazing work and professionalism in crafting a beautiful wedding set, emphasizing the attentive nature of the staff.
Worst Review: Marcus expressed extreme dissatisfaction with the service, reporting that the resizing of his wife's ring was poorly executed, causing significant disappointment.
Hours of Operation:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 76.5%
Total Customer Feedback Reviewed: 32
Store Phone Number: 2562592552