Mirage Fine Jewelers, located at 17763 Fort Street, Riverview, MI, has been a cherished destination for engagement ring creation since 1989. Nestled in Wayne County, this family-owned jewelry store combines a rich legacy with a commitment to customer satisfaction, reflected in their extensive range of jewelry and repair services.
At Mirage, customers find a welcoming environment where experienced staff, including knowledgeable jewelers, guide them through creating custom engagement rings. The team is particularly praised for their attentiveness and expertise, ensuring that every design mirrors the individual vision of the customer. They offer an array of brands and styles, making it easy for shoppers to find something truly special.
While many reviews highlight the exceptional customer service and quality craftsmanship, some customers have reported issues with repairs and communication. Despite this, the majority express satisfaction with their purchases, showcasing a strong dedication to improving the overall experience.
Customer Sentiment: Approximately 75% of customers are highly satisfied, 15% are neutral, and 10% have encountered issues.
Opening Hours:
Monday: 10 AM – 5 PM
Tuesday: 10 AM – 6 PM
Wednesday: 10 AM – 6 PM
Thursday: 10 AM – 5 PM
Friday: 10 AM – 5 PM
Saturday: 10 AM – 5 PM
Sunday: Closed
Best Review: Shannon commended the staff for being exceptionally helpful and knowledgeable, resulting in a wonderful experience while selecting her engagement ring.
Worst Review: Mary experienced disappointment with her service, mentioning that her engagement ring was presented without a box, which she found inconsiderate.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 74
Store Phone Number: 7344790600