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Mixa Jewelers in Shorewood WI

Mixa Jewelers is a prominent jewelry store located at 4320 N Oakland Ave, Milwaukee, WI 53211, specializing in custom engagement ring creation. Known for its handcrafted jewelry, Mixa Jewelers offers services including custom designs, jewelry repair, engraving, and watch repair. The store is operated by owner Mikhail Pashkov, a master goldsmith and silversmith with extensive experience and an artistic touch that shines through in each piece.

With a total of 45 reviews, customer feedback reveals mixed sentiments. Many clients praise the craftsmanship and personalized service, especially for creating beautiful engagement rings tailored to specific requests. Customers appreciate the quick turnaround for repairs and custom orders, highlighting Mikhail's expertise and friendly demeanor.

However, there are some negative experiences reported, particularly related to customer service interactions that some found unprofessional. These instances reflect a need for improved communication in stressful situations.

Overall Sentiment from Online Customer Reviews:
Positive: 74%
Neutral: 11%
Negative: 15%

| Operating Hours |
|-----------------------|
| Tuesday 10 am - 6 pm |
| Wednesday 10 am - 6 pm |
| Thursday 10 am - 6 pm |
| Friday 10 am - 6 pm |
| Saturday 10 am - 4 pm |
| Sunday Closed |
| Monday Closed |

Staff: Mikhail Pashkov

Best Review:
Andrew noted that Mixa Jewelers provided unbeatable prices and outstanding service, resulting in a perfect engagement ring design tailored to his specifications.

Worst Review:
Julia shared a negative experience where she felt berated by the owner during an attempted exchange of earrings, leaving her with a poor impression of the customer service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 79.5%
Total Customer Feedback Reviewed: 45

Mixa Jewelers
Mixa Jewelers
79.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Mixa Jewelers

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