Modern Jewelers, located at 807 Bay Street, Beaufort, SC, is a renowned jewelry store specializing in the creation and design of engagement rings. With over 146 reviews suggesting the store remains open, it has gained a reputation for excellent customer service and high-quality products. The store offers a range of services including custom engagement ring design, jewelry repairs, appraisals, and engraving. The knowledgeable staff, including owner Kevin Cuppia, ensures that every customer is treated like family, providing personalized assistance tailored to individual needs.
Overall Sentiment from Online Customer Reviews:
The general response to Modern Jewelers is overwhelmingly positive, with an estimated 85% positive sentiment, 10% neutral, and 5% negative. Customers frequently highlight the friendly service and quality of the jewelry, particularly the engagement rings. However, a few reviews mention dissatisfaction with repairs and service quality after purchase.
Best Review:
Michael commended the store for outstanding customer service, particularly how they resolved ongoing issues with an engagement ring. He felt the staff's dedication to correcting problems was commendable, ultimately transforming the ring into a breathtaking piece for his wife.
Worst Review:
Fred expressed disappointment over the lack of guarantees for jewelry purchased, feeling that customer care diminished after the sale. He was frustrated with the perceived negligence regarding product quality assurance.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Operating Hours |
|-----------------------|
| Monday - Saturday: 9:30 AM - 5:00 PM |
| Sunday: Closed |
Staff Members: Kevin Cuppia
Positivity Score: 90%
Total Customer Feedback Reviewed: 146
Store Phone Number: 8435243526