Monaco Jewelers is a well-regarded jewelry store located in San Juan Capistrano, California, with a focus on custom engagement ring creation and personalized service. The store has built a reputation over 30 years for its extensive selection of fine jewelry and commitment to customer satisfaction. With a large inventory of loose diamonds, wedding rings, and other fine jewelry, Monaco Jewelers also offers jewelry repair services and custom designs.

Customers frequently commend the knowledgeable staff, including Ron and Jinous, for their friendly and helpful approach, which enhances the overall shopping experience. Their dedication to crafting beautiful engagement rings tailored to client specifications is a highlight of their offerings.

The store operates in Orange County and boasts a significant number of reviews, having garnered a total of 209 reviews. Positive feedback frequently mentions the quality of work and attentiveness of the staff, while criticisms occasionally target customer service experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%

Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Located at:
33955 Doheny Park Rd, San Juan Capistrano, CA 92675
Phone: 949-489-3510

Staff Members:
Ron
Jinous

Best Review: A customer highlighted the exceptional service at Monaco Jewelers, expressing their gratitude for how the staff worked closely with them to design a custom engagement ring that turned out better than they had imagined.

Worst Review: One review details a disappointing experience where a customer felt the repairs made to their ring were inadequate, leading to ongoing issues and a lack of satisfactory service.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.