Montana Silversmiths Factory Outlet, located at 549 N 9th St, Columbus, MT 59019, is a renowned jeweler that specializes in creating beautiful engagement rings as well as a variety of other jewelry items. With a strong focus on quality craftsmanship and customer service, this outlet store has received a mix of reviews from its clientele. The store operates under the management of a dedicated staff, known for their friendly and helpful demeanor.
The store has garnered a total of 246 reviews, reflecting a wide range of customer interactions.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 78%
Neutral sentiment: 15%
Negative sentiment: 7%
Customers frequently commend the store's great selection of jewelry, impressive sales, and the availability of unique pieces. Many reviews highlight the friendly service provided by the staff, contributing to a welcoming shopping experience. However, there are also criticisms regarding pricing, with some customers feeling that certain items were overpriced or misleadingly marketed.
Best Review:
A customer praised the store for its exceptional selection and the friendly assistance they received, indicating high satisfaction with both the product quality and service.
Worst Review:
Another customer expressed disappointment with a particular purchase that did not meet their expectations, stating concerns regarding misleading product descriptions.
Operating Hours:
- Monday: 8:30 AM – 6:00 PM
- Tuesday: 8:30 AM – 6:00 PM
- Wednesday: 8:30 AM – 6:00 PM
- Thursday: 8:30 AM – 6:00 PM
- Friday: 8:30 AM – 6:00 PM
- Saturday: 9:30 AM – 5:00 PM
- Sunday: 11:00 AM – 4:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 246
Store Phone Number: 4063224555