Moon's Jewelry & Repair, located at 114 N Market St, Paris, TN, is a reputable establishment known for its engagement ring creation and jewelry repair services. With over 50 years of experience in the jewelry business, this family-owned store has developed a strong presence in Henry County. Customers often praise the staff's friendliness and the variety of jewelry available.
Operating hours are as follows:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
The store has garnered a total of 53 online reviews, reflecting a mixture of positive and negative sentiments.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Many positive reviews highlight the exceptional service, fair pricing, and the jewelry repair work done. Customers appreciate the attentive staff and the welcoming atmosphere. However, some negative feedback points to a decline in customer service quality and inconsistencies in pricing.
Best Review:
Johneydenise Barnhill commended the friendly staff and competitive prices on various jewelry items, emphasizing the welcoming environment.
Worst Review:
Amy Walker noted a frustrating experience with customer service, mentioning rudeness from staff and discrepancies in pricing.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Wade, who was noted for his trustworthy recommendations before retiring.
Positivity Score: 80%
Total Customer Feedback Reviewed: 53
Store Phone Number: 7316420881