Moraga Jewelers, located at 562 Center St, Moraga, CA 94556, has garnered attention for its engagement ring creation and a variety of jewelry services. The store is known for its family-oriented atmosphere, run by Jeremy and Karen Lien, who have been noted for their friendly and caring service over the years.
Offering services such as engagement ring design, jewelry repairs, battery replacements, and custom designs, Moraga Jewelers is praised for its attention to detail and commitment to quality. The establishment has received mixed reviews, reflecting a range of customer experiences with both positive and negative sentiments.
Operating hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Overall, the store has 50 reviews, with a sentiment breakdown as follows:
- Positive: 64%
- Neutral: 12%
- Negative: 24%
Positive reviews frequently highlight the welcoming nature of the staff and the quality of work provided, especially for engagement rings and repairs. Customers appreciate the personal touch offered by the owners. Conversely, some negative comments point to issues with service delivery and customer support, indicating areas where improvement is needed.
Best Review: A customer commended Jeremy for the meticulous examination of their antique watch and the exceptional service, showcasing a caring business ethos.
Worst Review: A customer shared a troubling experience regarding a damaged watch after service, expressing frustration with the handling and perceived dishonesty from the owner, leading to a significant loss.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 57
Store Phone Number: 9253761283