Morais Luis Jewelers, located at 235 Lincoln Rd #301 in Miami Beach, FL, is a vibrant destination for those seeking to create their dream engagement ring. This stylish store, nestled in the heart of Miami-Dade County, has earned a mix of feedback from its visitors, establishing a reputation for unique, handmade pieces infused with a rock-and-roll vibe.
Under the guidance of designer Luis Morais, the shop specializes in bespoke jewelry that marries elegance with a playful spirit. Customers often commend the creativity and artistry of the pieces, which utilize an array of fine materials including white gold, diamonds, and even recycled vinyl from old records. The staff, known for their friendly and attentive service, genuinely strive to understand clients' desires, helping them navigate the design process with care.
However, mixed sentiments have also surfaced. While many patrons appreciate the personal touch and quality craftsmanship, others have reported issues with customer service, particularly regarding communication and return policies.
Customer Sentiment: Approximately 70% of customers express high satisfaction, while 10% feel neutral, and 20% have reported negative experiences.
Opening Hours:
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Best Review: Noah praised the heirloom-quality pieces, describing the store as a haven for jewelry lovers with modern yet timeless designs.
Worst Review: Frank voiced his disappointment, citing poor customer service and issues with product quality, feeling that the high prices did not reflect the value received.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 7
Store Phone Number: 3056952830