Morgan Brothers Jewelers, located at 739 5th St, Portsmouth, OH 45662, is a family-owned jewelry store that has been serving customers for over 70 years. With a focus on engagement ring creation, this jeweler offers a wide selection of high-quality pieces and custom design services. The knowledgeable and friendly staff are frequently praised for their exceptional customer service and craftsmanship. Notably, Rick and Mark, the skilled jewelers, are recognized for their dedication to providing beautiful, personalized jewelry for any occasion.
The store maintains a strong reputation, reflected in its overall rating of 4.6 from approximately 122 reviews across various platforms. Customers frequently highlight the great selection of fine jewelry, the ability to create custom engagement rings, and the welcoming atmosphere of the shop. Conversely, there are a few reviews that mention unprofessional experiences, though these are much less common.
Operating Hours:
- Monday: Closed
- Tuesday: 10 am - 5 pm
- Wednesday: 10 am - 5 pm
- Thursday: 10 am - 5 pm
- Friday: 10 am - 5 pm
- Saturday: 10 am - 1 pm
- Sunday: Closed
Staff Members:
- Rick
- Mark
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Randall noted the professionalism and friendliness of the team at Morgan Brothers. He commended their excellent craftsmanship, particularly mentioning the seamless resizing of his wedding band.
Worst Review:
A review by Drake described a negative interaction with the staff, criticizing their rudeness and unprofessional behavior, leading to a decision to not return to the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 54