Morgan Jewelers, located at 1110 Main St, Wakefield, MA 01880, offers a variety of exceptional services, specializing in the creation of bespoke engagement rings. With 65 reviews, the store has garnered a stellar reputation in Middlesex County for its personalized approach to jewelry design. The owner, Phil, along with his staff, are highly praised for their extensive knowledge, friendly demeanor, and dedication to customer satisfaction.
Customers have highlighted the ease of the custom ring design process, which includes consulting on materials, pricing, and crafting stunning rings that incorporate family heirlooms or unique designs. Many reviews commend the quick turnaround for ring resizing and repair services, often completed in less than a day.
However, some reviews mention minor issues, such as slight discrepancies in prong spacing after a resize, indicating room for improvement in meticulous craftsmanship.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
A customer expressed high satisfaction with the engagement ring creation process, praising Phil's expertise and the beautiful outcome, highlighting a joyful collaboration to bring a unique ring design to life.
Worst Review:
One review mentioned a concern about prong spacing after a resizing, causing the customer to feel slightly disappointed despite overall positive experiences with the store.
Opening Hours:
- Monday - Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: 12:00 PM - 4:00 PM
Staff Members:
- Phil (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 65
Store Phone Number: 5184893400