Morrison Jewelers, located at 321 S Kalamazoo Mall, Kalamazoo, MI, offers exceptional services in engagement ring creation and customization, catering to clients throughout Kalamazoo County. With a strong family-owned legacy since 1934, they provide a welcoming atmosphere and a unique selection of fine jewelry, specializing in custom designs and bridal settings. The knowledgeable staff takes great pride in guiding customers through the design and selection process to create the perfect engagement ring.

Customer reviews cover a total of 30 pieces of feedback, showcasing the following sentiments:

Overall Sentiment from Online Customer Reviews:
- Positive: 74%
- Neutral: 16%
- Negative: 10%

Positive reviews highlight the excellent customer service and the staff's genuine care for clients. Users appreciate the craftsmanship and the comprehensive assistance during the engagement ring creation process. Negative feedback points towards concerns about fluctuating operating hours and isolated incidents of perceived rudeness.

**Hours of Operation**
- Tuesday: 12 PM - 5 PM
- Wednesday: 12 PM - 5 PM
- Thursday: 12 PM - 5 PM
- Friday: 12 PM - 5 PM
- Saturday: 12 PM - 4 PM
- Sunday: Closed
- Monday: Closed

**Staff Members**:
- Diane L. Morrison (President)

Best Review:
A customer praised the family-oriented service, noting that the staff at Morrison Jewelers provided exceptional support and attention during the selection process, helping them design a custom engagement ring tailored to their vision.

Worst Review:
Another reviewer expressed disappointment due to a frustrating experience related to inconsistent store hours, indicating that they traveled a considerable distance only to find the store closed after the posted hours.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.