Morrison's Jewelers, located at 35 Moraga Way, Orinda, CA 94563, is a renowned jewelry store operating in Contra Costa County, known for their exceptional engagement ring creation and personalized service. With a legacy of fine craftsmanship since 1923, the store specializes in custom jewelry design and offers comprehensive services, including jewelry repairs and appraisals.

The staff, led by owners David and Christine Berryhill, are noted for their attentive and knowledgeable service. Customers often praise the team for their ability to guide them through the engagement ring selection process, providing valuable insights and options tailored to individual preferences. Positive reviews highlight experiences of seamless communication and detailed consultation regarding design choices.

However, some negative feedback has been noted, primarily concerning isolated incidents of customer dissatisfaction related to service miscommunications and pricing discrepancies.

Overall sentiment from online customer reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Highlight Reviews:
Best Review: A customer expressed deep appreciation for the attentive service provided during their engagement ring design, commending the staff's ability to customize options effectively and ensuring a pleasant experience throughout the process, emphasizing the store's welcoming atmosphere.

Worst Review: One customer reported dissatisfaction over the pricing changes upon pick-up of a repair, claiming a significant increase from the original quote and expressing disappointment in service, suggesting a lack of transparency during the transaction.

Operating Hours:
| Day | Hours |
|-----------|------------------|
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |

Staff Members:
- David Berryhill
- Christine Berryhill

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.