Morro Bay Jewelers, located at 898 Main St, Ste A, Morro Bay, CA, is a noteworthy destination for those seeking engagement ring creation and related services. The jeweler operates under the expertise of Pamela Arsenault, well-regarded for her personal touch and extensive knowledge in the field. This full-service jewelry store offers a variety of services, including jewelry repairs, custom designs, watch battery replacements, and resizing, making it ideal for both engagement ring purchases and refurbishment of existing pieces.
With a total of 31 reviews examined, customer feedback reflects a mixed sentiment towards the establishment. Many customers have praised the friendly atmosphere and the helpfulness of the owner and staff, commending their ability to cater to individual needs, particularly in designing unique engagement rings. However, there are several negative experiences reported, particularly regarding service delays and pricing dissatisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 67%
Neutral: 20%
Negative: 13%
Opening Hours:
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed
- Monday: Closed
Staff:
- Pamela Arsenault (Owner)
Best Review:
In a positive review, Nicola commended the store for its inviting atmosphere and the excellent customer service provided by the staff, highlighting a pleasant experience while waiting for jewelry repairs.
Worst Review:
Skylar expressed significant disappointment due to a perceived lack of professionalism regarding the repair of an engagement ring, citing miscommunication about the repair's costs and timelines.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77%
Total Customer Feedback Reviewed: 31
Store Phone Number: 8057721878