MP Jewelry, located at 441 Lexington Rd, Versailles, KY 40383, is a highly regarded family-owned jewelry retailer and repair shop. Specializing in custom engagement ring design, MP Jewelry is known for its exceptional craftsmanship and personalized customer service. The owner, Mario, receives frequent praise for his professionalism, creativity, and willingness to collaborate closely with customers to create their dream pieces. This store operates in Woodford County, offering services like jewelry repair, custom design, diamond setting, and watch battery replacements.
The overall sentiment from online customer reviews is quite positive, with approximately 90% of the feedback expressing satisfaction with the quality of service and product offerings. Customers frequently commend the store’s welcoming atmosphere and the attentiveness of the staff, particularly praising Mario for his expertise and customer-centric approach. Negative reviews are minimal, primarily addressing longer wait times during peak periods, but these concerns are generally outweighed by positive experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 8%
- Negative: 2%
Best Review:
Luis praised the quality and fair pricing of the necklace and earrings he bought for his wife, expressing deep appreciation for the exceptional service.
Worst Review:
A review noted by multiple customers focused on occasional delays during busy times, with some mentioning wait times that were longer than expected.
Operating Hours:
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 85
Store Phone Number: 8594740846