M.R.T Jewelers, East Providence, RI

M.R.T. Jewelers, located at 927 Warren Ave, East Providence, RI, is a well-regarded jeweler specializing in engagement ring creation and custom designs. With a rich history since 1918, this family-owned business offers a welcoming environment for customers looking to create unique and personalized jewelry. The experienced staff, including owners Joe and David Audette, are known for their attentive service, providing guidance through the engagement ring selection process, ensuring clients find the perfect piece within their budget.

The store boasts positive reviews highlighting its competitive pricing, quality craftsmanship, and exceptional customer service. Many customers have praised the knowledgeable staff for their ability to bring custom ideas to life, as well as for the care taken during repairs and ring enhancements. However, some negative feedback has pointed out instances of perceived rudeness in customer interactions, suggesting that customer service may vary with different staff members.

Overall sentiment from online customer reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

**Highlight Reviews:**
Best Review: A customer mentioned the fantastic service provided by Jessica, praising her helpfulness and patience in selecting an engagement ring, noting that the process was enjoyable and stress-free.

Worst Review: In contrast, another customer expressed disappointment with the service they received, feeling unwelcomed and ignored during their visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Joe Audette
- David Audette