Located in Lemoyne, PA, Munn's Diamond Gallery is a well-regarded jeweler specializing in engagement ring creation and fine jewelry services. With a long-standing presence since 1977, the store is known for its commitment to quality craftsmanship and exceptional customer service. The owner, Chris Munn, along with his friendly and knowledgeable staff, emphasizes a personal approach to each customer's jewelry needs. Services offered include bridal jewelry, ring resizing, appraisal, watch repair, and gold buying, catering to clients in counties surrounding Central Pennsylvania.
Customer feedback has been varied; the store has accumulated 60 reviews overall. Positive sentiments highlight the exceptional service and expertise of the staff, often mentioning the friendly and accommodating nature of those at Munn's. Many customers express satisfaction with the quality of work for engagement rings and repairs, praising timely service and attention to detail. However, some negative reviews have noted issues with customer service responsiveness and concerns over repairs not meeting expectations, suggesting a need for more consistency in handling certain requests.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members:
- Chris Munn
Best Review:
A customer remarked on the exceptional service, noting that their engagement ring resizing was completed quickly and expertly, resulting in a perfect fit.
Worst Review:
One reviewer expressed disappointment with a ring repair that did not hold up, stating that the work was subpar compared to expectations shared upfront.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 60