Murphy Jewelers, Hamburg, PA
Murphy Jewelers, located at 16 Jetson Drive, Hamburg, PA 19526, is a family-owned and operated boutique with over a century of experience in creating stunning engagement rings and offering exceptional customer service. This jewelry store prides itself on its extensive collection of loose diamonds and exclusive designer jewelry, providing couples with an unforgettable experience when selecting their engagement rings. Customers appreciate the friendly and knowledgeable staff, including Julie and Mackenzie, who are dedicated to understanding individual preferences and guiding clients through the ring selection process.
In total, 532 reviews have been analyzed, reflecting a mix of positive and negative sentiments regarding the services offered.
{{{Overall Sentiment from Online Customer Reviews:}}}
- Positive: 90%
- Neutral: 7%
- Negative: 3%
Most reviews highlight the exceptional customer service and the inviting atmosphere of Murphy Jewelers. Positive feedback often mentions the staff's attentiveness and expertise in assisting customers in finding the perfect engagement ring, while a few isolated negative comments point to experiences where customers felt rushed or had difficulty in communication.
{{{Best Review:}}}
Philip appreciates the knowledgeable service he consistently receives from the staff at Murphy Jewelers, noting that Joshua was particularly instrumental in enhancing his understanding of jewelry while making his selection.
{{{Worst Review:}}}
Sandy expressed disappointment at the service she received, feeling that her interaction with the appraiser was rude and unprofessional, leading her to leave without the appraisal she had intended to get.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours**:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members Mentioned:
- Julie
- Mackenzie
- Joshua
