Murphy Jewelers, located at 103 S Main St, Columbia City, IN 46725, is a well-established jewelry store renowned for its exceptional engagement ring creation and personalized service. With over a century of operation, this family-owned business holds a prominent position in Whitley County, delivering a blend of traditional charm and modern expertise. The store offers a range of services, including jewelry repairs, watch services, and custom engagement rings.
Customer reviews reveal a positive overall sentiment, with 21 reviews totaling approximately 95% positive feedback. Many patrons commend the knowledgeable and friendly staff, particularly praising the quality of craftsmanship and variety available for custom engagement rings. However, a few negative reviews highlight instances of less than satisfactory customer service, indicating that experiences may vary depending on staff interactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Operating Hours:
- Monday: Closed
- Tuesday: 1:30 PM - 6:30 PM
- Wednesday: 1:30 PM - 6:30 PM
- Thursday: 1:30 PM - 6:30 PM
- Friday: 1:30 PM - 6:30 PM
- Saturday: 12:00 PM - 4:00 PM
- Sunday: Closed
Staff members mentioned include Marilyn Murphy, who is noted for her helpfulness and expertise.
Best Review:
Lori Nelson expressed strong appreciation for Murphy Jewelers, highlighting the professional environment and excellent quality of their work, ultimately recommending the store for all fine jewelry and repairs.
Worst Review:
Diana B. described a frustrating experience regarding customer service, feeling overlooked during her visit and leaving after waiting for a significant amount of time without acknowledgment from the staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 21
Store Phone Number: 2602446411