Murphy Jewelers, located at 948 Lehigh Valley Lifestyle Center, Whitehall, PA 18052, is a well-regarded destination for anyone looking to create or purchase a beautiful engagement ring. This family-owned store, celebrating over 100 years in the business, is nestled in Lehigh County and boasts a strong commitment to quality and customer satisfaction.
The talented team at Murphy Jewelers, led by experienced professionals like Franco and Mary, is dedicated to helping couples design the perfect ring that reflects their unique love story. Customers frequently commend the staff for their personalized service and expertise, noting how they take the time to understand individual preferences and offer thoughtful suggestions throughout the creation process. This intimate approach fosters a welcoming atmosphere that keeps clients coming back for special moments.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% feel neutral about their experience and 10% have reported issues.
Opening Hours:
Monday: 11:00 AM - 6:00 PM
Tuesday: 11:00 AM - 6:00 PM
Wednesday: 11:00 AM - 6:00 PM
Thursday: 11:00 AM - 6:00 PM
Friday: 11:00 AM - 6:00 PM
Saturday: 11:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM
Best Review: Lisa praised the store's patient and attentive staff, highlighting their assistance in creating a beautiful anniversary ring, which she felt truly represented her journey.
Worst Review: Mary expressed disappointment with her experience, stating that she felt undervalued during her visit for an appraisal and left feeling frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 629
Store Phone Number: 6107915200