Murphy Jewelers, located at 115 W Market Street, Pottsville, PA 17901, has established a reputation as a premier destination for engagement ring creation and exceptional customer service. Family-owned for over a century, the store is celebrated for its extensive collection of loose diamonds and exclusive designer jewelry. The knowledgeable staff, including experienced gemologists and jewelers, are committed to providing personalized experiences for customers seeking the perfect engagement ring.

Operating hours are as follows:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

With a total of 453 reviews analyzed, customer feedback reflects a generally positive sentiment towards Murphy Jewelers. The assessment shows approximately 90% positivity, with 5% neutral and 5% negative responses.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

Highlighting the positive experiences, customers frequently commend the friendly and knowledgeable staff, particularly noting their willingness to go above and beyond in helping clients design custom engagement rings and offering valuable guidance throughout the process.

Best Review:
Dee expressed satisfaction with the staff's helpfulness in fixing an earring, highlighting their quick turnaround and pleasant demeanor, which made her feel welcomed.

Worst Review:
Bobby reported a negative experience regarding customer service, stating that he and his family felt ignored and encountered rude behavior while looking at watches.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned in reviews include Christine, Cary, and Angela.