Nancy and David Fine Jewels, located at 266 Essex St, Millburn, NJ 07041, is a well-regarded jewelry store specializing in engagement ring creation and custom jewelry services. With a robust collection that includes both modern and vintage designs, this husband-and-wife team has earned praise for their craftsmanship and exceptional customer service since 1980. They are known for their ability to bring unique visions to life, accommodating customers who seek bespoke engagement rings as well as those looking for expert jewelry repairs.
The store operates in Essex County and offers a welcoming atmosphere, often making customers feel like part of the family. Staff members, including Nancy and David, focus on personalizing the experience to meet the specific needs and desires of each client. The service options include customization, repair services, and guidance throughout the jewelry buying process.
Overall, customer feedback reveals a mix of sentiment, showcasing both appreciation for the quality of work and some frustration regarding communication and service delays. After reviewing approximately 40 customer reviews, the sentiment breakdown is as follows:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Best Review: A customer named Melissa emphasized the store's outstanding workmanship and expressed satisfaction with both the service and the jewelry purchased, highlighting their commitment to exceptional customer experiences.
Worst Review: A customer named No. described a frustrating series of experiences with multiple delays and unsatisfactory results during a custom order, questioning the quality control and integrity of the service provided.
Opening Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 40