Nathan Alan Jewelers, located in Costa Mesa, CA, specializes in creating custom engagement rings and fine jewelry. With over 40 years of experience in South Coast Plaza, this family-owned jeweler has garnered a solid reputation for their craftsmanship and exceptional customer service. Their extensive collection includes diamond engagement rings featuring natural and lab-grown diamonds, available in various designs such as halo, solitaire, and vintage styles.

The dedicated staff, including owner Alan L. and team members like Michael and Liliane, are known for their knowledgeable and patient approach towards customers. They guide clients through the diamond selection process, ensuring a personalized and pressure-free experience. Customers have expressed their satisfaction with the quality of the jewelry and the attentive service, with many recommending the store for future jewelry needs.

However, some reviews highlight isolated issues with customer service, suggesting an inconsistency in staff interactions. While most customers appreciate the expertise and support, a few had experiences where they felt undervalued or pressured regarding budget considerations.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Heather praised the team at Nathan Alan Jewelers for their exceptional service during her ring cleaning and highlighted Michael's expertise as a jeweler.

Worst Review: Alice criticized the store for its return policy, feeling misled when her husband was unable to return a gift she did not like.

Location:
Nathan Alan Jewelers
3333 Bristol St Ste 1875
Costa Mesa, CA 92626
Phone: (714) 545-8337

**Operating Hours:**
- Mon: 10:00 AM - 8:00 PM
- Tue: 10:00 AM - 8:00 PM
- Wed: 10:00 AM - 8:00 PM
- Thu: 10:00 AM - 8:00 PM
- Fri: 10:00 AM - 8:00 PM
- Sat: 10:00 AM - 8:00 PM
- Sun: 11:00 AM - 7:00 PM

Staff Members:
Alan L., Michael, Liliane

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.