Neil Diamonds Fine Jewelers, located at 243 Kinderkamack Rd, Oradell, NJ 07649, offers a range of services focusing primarily on engagement ring creation. With over 70 years of experience in the fine jewelry industry, they have established a strong reputation for their custom designs and knowledgeable staff, including recognized gemologists. Clients appreciate the personalized attention and expertise, especially from staff members like Howard and Marc, who guide customers through the process of finding or designing the perfect engagement ring.

The reviews surveyed total 23, revealing a balanced sentiment among customers.

Overall Sentiment from Online Customer Reviews:
Positive: 74%
Neutral: 17%
Negative: 9%

Customers frequently highlight the extensive selection and the professional service provided at Neil Diamonds. However, there are some concerns regarding the appraisal practices of certain items, causing dissatisfaction among a small number of clients.

**Opening Hours:**
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed

**Staff Members:**
- Howard Horn
- Marc

Best Review:
Claudine praised the store's impressive selection and the knowledgeable staff, noting how they were well-treated throughout their experience.

Worst Review:
Mike expressed dissatisfaction regarding the purchasing experience, stating he felt he had been misled about the quality of a diamond ring he bought, ultimately feeling it was a poor investment.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.