Kevin Ness Jewelers, located at 14114 Lakeshore Dr, Clearlake, CA, has been serving the community since 1948, offering a wide range of stunning jewelry, specializing in engagement rings. This family-owned business is well-known in Lake County for its commitment to quality craftsmanship and personalized customer service.
The shop features an array of beautiful pieces, including local “Lake County Diamond” jewelry, making it a favorite for couples seeking something special for their engagement. Kevin and his team pride themselves on their expertise, assisting customers in designing unique rings that capture personal stories and style. Many customers rave about the warm and welcoming atmosphere, often noting how the staff takes the time to listen to their ideas and provide thoughtful recommendations. While most reviews emphasize positive experiences, a few customers have encountered issues related to communication and customer service.
Customer Sentiment: About 80% of customers are delighted with their experience, while 10% feel neutral, and the remaining 10% have reported challenges.
Opening Hours:
Monday: Closed
Tuesday to Friday: 9:00 AM – 5:00 PM
Saturday and Sunday: Closed
Best Review: Delores praised the beautiful workmanship and excellent customer service, expressing her happiness with the personalized attention she received while choosing her piece.
Worst Review: Edgar mentioned a poor experience with communication and delays, feeling that his concerns were not adequately addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 36
Store Phone Number: 7079942307