New England Jewelry, located at 43 Whiting Street, Hingham, MA 02043, operates in Plymouth County. The store has been a staple in the community since 1981, offering exceptional services in custom engagement ring creation, diamond and gemstone jewelry, and jewelry repair. The team is led by experienced staff members like Tim and Ken, who are noted for their expertise and friendly customer service.

Review analysis reveals a total of 48 reviews. Overall, customer sentiments indicate a positive atmosphere surrounding the store.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive feedback highlights exceptional customer service and craftsmanship, especially in the design and creation of engagement rings, with many praising the attentive support provided during the custom design process. However, some negative reviews express dissatisfaction regarding specific experiences with staff demeanor and issues with resizing engagement rings.

Opening hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

List of mentioned staff members: Tim, Ken.

Best Review:
A customer shared their appreciation for Tim's guidance and expertise in creating a bespoke engagement ring, highlighting the beautiful final product and excellent communication throughout the design process.

Worst Review:
A customer expressed frustration over a resizing experience, noting that the service did not meet expectations and involved additional charges that were not initially discussed, which dampened their overall satisfaction with the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.