Newport Jewelers, located at 194 Main St Ste 105 in Newport, VT, is a local favorite for those seeking personalized engagement ring creation services. This charming store has been a staple in the community for over 35 years, offering a wide range of jewelry, repairs, and custom orders. Under new ownership since December 2022, Newport Jewelers aims to rebuild its reputation and refine its offerings.

The team is known for their craftsmanship and deep knowledge of jewelry design, making them a go-to for customers interested in bespoke engagement rings. Many reviews commend the new owner for their friendly demeanor and commitment to customer satisfaction, often noting a genuine effort to fulfill individual requests. However, a handful of reviews convey mixed feelings about prior experiences under different management, suggesting some lingering concerns about customer service and repair quality.

Customer Sentiment: Approximately 70% of customers are very satisfied, while 20% have shared neutral experiences, and 10% have had issues regarding service quality.

Opening Hours:

Monday: Closed
Tuesday to Friday: 9:00 AM – 4:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Best Review: Emily praised the attentive and knowledgeable staff, emphasizing how well they listened to her vision for her engagement ring and helped bring it to life.

Worst Review: Chris expressed disappointment with the repair work done on his jewelry, feeling that the quality did not meet his expectations and that his concerns weren’t adequately addressed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.