Niehaus Jewelers, located at 119 N State St, Jerseyville, IL 62052, is a family-owned jewelry store with a reputation for quality and customer service. Specializing in the creation of engagement rings, Niehaus Jewelers has been a cherished part of the local community since 1979. Customers appreciate the personalized service provided by John, the owner, who is known for his expertise and dedication to ensuring clients find the perfect ring for their special occasion. The shop also offers a variety of services including jewelry repair, watch services, and custom designs tailored to individual preferences.
Despite its strengths, reviews indicate that the store's hours can be inconsistent, with some customers noting temporary closures, including vacations. This has led to mixed experiences regarding accessibility. With a total of 7 reviews, the overall sentiment from online customer reviews is as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Best Review: Alyssa highlights the exceptional service provided by John, praising his trustworthiness and expertise in handling fine jewelry.
Worst Review: Chris noted that the store was closed for vacation during his visit, expressing difficulty in providing a fair assessment due to the unavailability.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: By appointment only
- Sunday: Closed
Staff Members: John (Owner)
Positivity Score: 70%
Total Customer Feedback Reviewed: 7
Store Phone Number: 6184982911