Noble Jewelers, located at 668 W Huntington Dr, Monrovia, CA 91016, is a standout jewelry store in Los Angeles County, particularly renowned for its engagement ring creation services. Customers appreciate the expertise of the owner, Albert, known for his commitment to quality craftsmanship and exceptional customer service. With a rating of 4.6 based on 31 reviews across various platforms, the shop has garnered a mix of feedback.
Positive reviews highlight the personalized approach taken by Albert and his team, making clients feel valued and understood. Many praise the intricate and custom designs of engagement rings, emphasizing the care and attention to detail provided during the creation process. The friendly atmosphere of the store adds to the overall satisfaction of customers seeking engagement rings.
On the other hand, some negative reviews point to instances of poor customer service. A few customers expressed disappointment in their interactions, describing encounters as unprofessional and discouraging, particularly regarding estimates and repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 10%
Negative: 12%
Hours of Operation:
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 11 AM - 5 PM
Staff:
- Albert (Owner)
Best Review:
A customer praised Noble Jewelers for their exceptional custom engagement ring service, highlighting Albert's thorough explanations and helping create a ring that exceeded their expectations.
Worst Review:
One reviewer recounted a negative experience due to rude customer service when inquiring about a simple service, stating the interaction left them dissatisfied with the store's approach.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 83%
Total Customer Feedback Reviewed: 43
Store Phone Number: 6263579357