Norman Jewelers, located at 213 S Kimball Ave, Caldwell, ID 83605, operates in Canyon County and has been a reliable destination for jewelry needs since 1947. This family-owned jeweler offers an array of services, prominently featuring engagement ring creation and repair. With Dan and Kathy Norman at the helm, they have cultivated a reputation for personalized customer service and attention to detail.
The extensive collection of jewelry offered reflects a dedication to quality, making them a preferred choice for many individuals seeking custom designs and repairs. While positive reviews celebrate the friendly atmosphere and the exceptional craftsmanship of engagement rings, some customers have expressed dissatisfaction with service delays, noting instances where their items were not attended to in a timely manner.
Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Highlight Reviews:
Best Review: Harland appreciates the positive, personal attention received at Norman Jewelers, describing the staff as attentive and making his experience memorable.
Worst Review: Jim shared frustration over significant delays in receiving his wedding ring back after repairs, indicating a lack of communication and follow-through from the staff.
**Operating Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 9:00 AM - 5:30 PM |
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:30 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |
Staff Members:
- Dan Norman
- Kathy Norman
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 108
Store Phone Number: 2084596318