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Norman's Fine Jewelry, located at 16956 San Fernando Mission Blvd., Granada Hills, CA 91344, offers a range of services specializing in custom engagement ring creation and jewelry repair. With a phone number of (818) 831-0210, this jeweler prides itself on delivering original and innovative designs tailored to suit individual tastes. The establishment has garnered mixed reviews from customers, with a total of 50 reviews analyzed.
### Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 10%
Negative: 45%
While many clients appreciate the craftsmanship and fair pricing, others have expressed concerns regarding customer service, particularly stating the owner’s demeanor could be rude and unwelcoming.
**Best Review:** Nancy highlighted that despite the owner’s brusque attitude, the quality of the jewelry repair work was outstanding, making her a loyal customer.
**Worst Review:** Natasha reported a highly negative experience, describing the owner as extremely rude and unsympathetic when she attempted to retrieve a layaway deposit under unfortunate personal circumstances.
**Operating Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 1:00 PM - 6:00 PM|
| Tuesday | 9:30 AM - 6:00 PM|
| Wednesday | 9:30 AM - 6:00 PM|
| Thursday | 9:30 AM - 6:00 PM|
| Friday | 9:30 AM - 6:00 PM|
| Saturday | 9:30 AM - 5:00 PM|
| Sunday | Closed |
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 50%
Total Customer Feedback Reviewed: 50
Store Phone Number: 8188310210
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