Northwest Gold & Diamond, located at 252 SW 43rd St, Building 2, Renton, WA 98057, is a well-regarded jeweler specializing in custom engagement ring creation and various jewelry services. With a commitment to high-quality craftsmanship, the store has garnered a reputation for its personalized approach to jewelry design. Mark, the owner, is frequently mentioned for his expertise and attention to detail, particularly in creating custom engagement rings tailored to individual preferences. Customers often appreciate the friendly and welcoming atmosphere, with staff dedicated to ensuring a comfortable experience. The store is known for its strong customer service, where the team takes time to explain processes, extensively engages with clients, and provides fair appraisals.
Operating hours are:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
Average customer reviews indicate a generally positive sentiment towards the service provided, with an overall customer feedback sentiment of 80% positive, 15% neutral, and 5% negative.
Best Review: A customer appreciated Mark's talent and dedication to designing a personalized wedding ring, highlighting his ability to understand and reflect individual style in the creation process.
Worst Review: A review mentioned dissatisfaction regarding an appraisal of jewelry, feeling that the offered price for the items was significantly lower than expected, leading to disappointment.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff mentioned include Mark.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 95
Store Phone Number: 2064593410