Northwood Jewelers, located at 4612 Woodville Rd, Northwood, OH 43619, is a distinguished family-owned jewelry store known for its exceptional engagement ring services. The business prides itself on building long-term relationships with its customers, ensuring personalized service that caters to each unique need, especially in designing custom engagement rings.
With over 60 years of experience on-site, Richard "Mo" Majewski, the owner and master jeweler, and Tim "The Tool Man" Taylor collaborate closely to provide high-quality craftsmanship. Customers have consistently praised the knowledgeable and friendly staff, including Tara Taylor and Amanda Taylor, for their commitment to excellent service and the ability to create stunning jewelry pieces.
Reviews show that the store maintains a welcoming atmosphere with a strong focus on customer satisfaction. Among 218 total reviews, approximately 95% reflect positive sentiments, indicating a generally high level of customer satisfaction. Negative reviews, while minimal, mostly relate to specific repair issues being less satisfactory than anticipated.
Customer Reviews Sentiment:
- Positive: 95%
- Neutral: 3%
- Negative: 2%
Best Review: Jennifer highlighted the knowledgeable and friendly staff who delivered beautiful results when she had an old stone replaced, emphasizing the store’s quick turnaround time and exceptional service.
Worst Review: Nicole expressed disappointment, noting that she had previously visited an outdated location, suggesting communication issues regarding the store's current address.
**Hours of Operation:**
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
- Richard “Mo” Majewski
- Tim “The Tool Man” Taylor
- Tara Taylor
- Amanda Taylor
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 218
Store Phone Number: 4196916351