Ocean Treasures Fine Jewelry, located at 216 Grand Ave, Pacific Grove, CA 93950, is a well-regarded establishment specializing in custom engagement ring design and comprehensive jewelry services. This boutique operates in Monterey County and is known for offering personalized customer service that emphasizes creating unique pieces for clients’ special occasions.
The shop is owned and operated by the friendly couple Jeff and MaryAnna, who have earned accolades for their attentive service and craftsmanship. They provide services ranging from jewelry repairs and custom designs to watch battery replacements, ensuring a wide array of jewelry-related needs is met. Engagement ring creation is a highlighted service, with clients appreciating the collaborative experience of designing their perfect ring.
The feedback gathered from 66 reviews indicates that the majority of customers experience high satisfaction with the service quality and the expertise provided. Many reports commend the warm and welcoming atmosphere, as well as the exceptional craftsmanship, particularly in custom engagement rings.
However, it should be noted that some reviews indicate confusion regarding the store's product offerings, with a few customers pointing out that the selection may not be as extensive in traditional fine jewelry as expected, particularly following changes in staffing or ownership dynamics.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
**Opening Hours**:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 12:00 PM - 5:00 PM
- Sunday: Closed
**Staff Members**:
- Jeff
- MaryAnna
Best Review:
A customer named Caroline expressed disappointment when learning that the store has closed, highlighting the positive experiences she had with Jeff and MaryAnna regarding jewelry repairs and their beautiful selection over the years.
Worst Review:
A reviewer noted some confusion about the store's offerings, mentioning that after a change in staffing, the focus had shifted more towards clothing rather than fine jewelry, which was disappointing for those expecting a traditional jewelry store experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 66
Store Phone Number: 8313727800