OKG Jewelry, located at 254-29 Horace Harding Expressway, Little Neck, NY 11362, is a family-owned jeweler that has been serving the community for over 50 years. Known for its exceptional craftsmanship, the store specializes in custom engagement ring creation and offers a variety of jewelry services, including repairs, cleaning, and restorations. The professional team, including Gary and his sister Osanna, is dedicated to providing personalized customer service and ensuring that each client feels like family. They take the time to work with customers to design and create the perfect engagement ring, guiding them through every step of the process.
The store has received a total of 531 reviews, showcasing a strong reputation for quality service and beautiful custom jewelry.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 95%
Neutral sentiment: 3%
Negative sentiment: 2%
Customers consistently praise the friendly and helpful staff, the attention to detail, and the high quality of the jewelry. However, a few reviews mentioned issues such as unexpected pricing or minor dissatisfaction with the process.
Best Review:
Danny highlighted that OKG Jewelry took excellent care of his 80+ year old wedding band, successfully fixing and resizing it while maintaining a high level of honesty and customer care. He noted that they were always attentive and willing to work on even the smallest of pieces.
Worst Review:
Tony expressed dissatisfaction with the pricing for watch battery replacements, feeling it was excessively high. He also reported a problem with a watch repair that he resolved independently after leaving the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Staff members mentioned: Gary, Osanna.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 531
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.