Old Gold, located at 1537 Florida Rd #107, Durango, Colorado, is a family-run jewelry store that specializes in engagement ring creation and a variety of jewelry services. With over 30 reviews across platforms such as Google, Yelp, and Facebook, the store is well-regarded in the Durango area for its fine jewelry repair, custom designs, and a selection of vintage and Native American pieces. The knowledgeable staff, including the owner, have earned praise for their attentive service and expertise in jewelry repair. The shop is noted for its reasonable pricing and high-quality craftsmanship, with several customers expressing satisfaction with the speed and quality of ring resizing and repairs.

However, some feedback highlighted a lack of consistency in customer service regarding scheduling and hours of operation, particularly with limited business hours from Monday to Thursday between 1 PM to 5 PM, and being closed on weekends and Fridays.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
Bob Swoope complimented the store for reasonable prices and excellent service, stating that his experience was positive and appreciated.

Worst Review:
Deborah G. expressed disappointment about a layaway agreement that she felt was unfairly handled, leading her to recommend against the store based on that experience.

**Operating Hours**:
- Monday: 1 PM - 5 PM
- Tuesday: 1 PM - 5 PM
- Wednesday: 1 PM - 5 PM
- Thursday: 1 PM - 5 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*