Old Gold, located at 45090 Main St Suite A, Mendocino, CA 95460, is a distinguished jeweler known for its exquisite engagement ring creation service. The store, which has garnered significant attention, operates in Mendocino County and has a reputation for offering unique handcrafted pieces. Customers appreciate the extensive knowledge of the owner, Cheryl Dennett, and the staff, whose experience in the industry adds to the personalized service they provide.
Operating hours are as follows:
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: 12:00 PM - 4:00 PM
- Saturday: 12:00 PM - 4:00 PM
- Sunday: 12:00 PM - 3:00 PM
The store is reported to offer jewelry repair, stone setting, and restoration services, in addition to their engagement ring offerings.
Overall sentiment from online customer reviews:
- Positive: 50%
- Neutral: 20%
- Negative: 30%
Among the 25 reviews analyzed, there is a mixture of positive and negative sentiments. Positive reviews often highlight the unique quality of the jewelry and the personalized service, with many returning customers praising the beautiful selections. However, some customers have reported negative experiences regarding the level of customer service, feeling overlooked or underappreciated during their visits.
Best Review:
A customer named Sarah expressed admiration for Old Gold's unique and beautiful jewelry, emphasizing that it has remained her favorite store for 20 years due to the impeccable service she received.
Worst Review:
A customer named Crickette shared dissatisfaction with the owner's lack of customer service skills. After purchasing a wedding band, the customer experienced issues with the ring's quality, and the owner's dismissive attitude was noted as particularly disappointing.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 25
Store Phone Number: 7079375005