Olde Towne Jewelers, located at 36 E Frederick St, Walkersville, MD 21793, operates as a dedicated jewelry store serving the Frederick County area since 1986. This family-owned establishment prides itself on its exceptional craftsmanship, particularly in engagement ring creation. The staff, including skilled jewelers Paul and Wayne Starkey, excel in custom work and various jewelry repairs, ensuring personalized service for each customer.
The shop maintains an impressive selection of fine jewelry, offering everything from modern styles to vintage pieces. Customers can expect services such as stone setting, ring resizing, and engraving. The atmosphere is friendly and welcoming, making it a cherished destination for jewelry enthusiasts.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customer reviews reflect a warm reception towards the craftsmanship and customer service, highlighting the genuine care the staff provides. A small number of negative experiences primarily revolve around communication and delays.
Best Review:
Carole shared her long-term satisfaction with Olde Towne Jewelers, noting they have consistently delivered excellent quality work in jewelry repair and custom creation, particularly for sentimental pieces.
Worst Review:
Riley expressed frustration with an experience involving a delayed engraving on a signet ring, mentioning poor communication and an unsatisfactory finished product that did not meet expectations.
**Hours of Operation:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM – 5:00 PM |
| Tuesday | 10:00 AM – 5:00 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM – 5:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 5:00 PM |
| Sunday | Closed |
Staff Members: Paul Starkey, Wayne Starkey
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 48