Omar & Oscar Jewelry, located at 394 Dexter Street, Central Falls, RI 02863, is a family-owned jeweler known for its dedication to creating exquisite engagement rings and offering personalized service. Customers frequently praise George for his exceptional craftsmanship and ability to work closely with clients to fulfill their visions. The store specializes in custom jewelry pieces and strives to provide transparent pricing and a welcoming atmosphere.
The jeweler operates in Providence County and offers services such as jewelry repair, gold buying, and custom designs. With a total of 18 reviews analyzed, the general sentiment reflects a mix of positive and negative feedback regarding customer service and pricing.
Overall Sentiment from Online Customer Reviews:
Positive: 57%
Neutral: 20%
Negative: 23%
Positive reviews highlight the quality of craftsmanship, personalized service, and ability to create beautiful custom engagement rings. A number of customers appreciate the efforts made by staff to provide a good experience, particularly mentioning that George listens carefully to what customers want.
Conversely, negative reviews point out issues related to pricing and inconsistent customer service. Some customers feel that they have been taken advantage of or experienced unprofessional service during their interactions.
Best Review:
Terri-Lynn commended George for his ability to create stunning custom pieces and emphasized his transparency in pricing, noting how he always goes above and beyond for his clients.
Worst Review:
Kevin expressed dissatisfaction, alleging that the store took advantage of his mother by requesting additional payments after initially quoting a price, leading to frustrations over customer service.
Operating Hours:
Monday to Friday: 10 AM - 6 PM
Saturday: 10 AM - 6 PM
Sunday: Closed
Staff Mentioned:
George
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 67%
Total Customer Feedback Reviewed: 18