Omega Diamond Jewelers in Cumming GA
Located in Cumming, GA, Omega Diamond Jewelers has established itself as a prominent jewelry store serving the Metro Atlanta Area for over 35 years. Known for its expertise in engagement ring creation, the store offers a wide range of services, including custom jewelry design, jewelry repairs, and watch services. The family-owned business, managed by owners Mike and Melissa, prides itself on providing knowledgeable and friendly service, enhancing the overall customer experience.
The store's reviews reflect a variety of customer sentiments. A total of 389 reviews were reviewed for this summary.
Overall Sentiment from Online Customer Reviews:
Positive: 74%
Neutral: 15%
Negative: 11%
Customers frequently praise the staff for their outstanding service, particularly highlighting the thorough and patient assistance provided in selecting and designing engagement rings. Many appreciate the welcoming atmosphere which makes them feel valued throughout the purchasing process. However, some reviews indicate issues regarding mistakes in orders or miscommunication, leading to frustrations. Overall, Omega Diamond Jewelers seems to maintain a positive reputation among most customers.
Best Review: Kaylee expressed satisfaction with her engagement ring creation, stating that Mike and Melissa demonstrated patience and kindness throughout the process, ultimately delivering a beautiful final product that she cherished.
Worst Review: A review from Lavinia details a negative experience where she felt dismissed during the process of selling a diamond engagement ring. The staff's attitude made her feel undervalued, leading to a frustrating experience.
Location:
3120 Ronald Reagan Blvd
Cumming, GA 30041
Phone: 770-886-4404
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:30 AM - 4:30 PM
- Sunday: Closed
Staff:
Mike, Melissa
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
