On The Rocks Jewelry is a full-service jewelry store located at 121 North Main Street, Sheridan, Wyoming, 82801, in Sheridan County. With a stellar reputation since its inception in 2010, the shop is renowned for its exceptional engagement ring creation services and friendly, knowledgeable staff. The team, along with owners Marisa and Darin, excels in providing personalized consultations, helping customers design unique and custom pieces tailored to their specifications.
The store has garnered positive feedback from numerous customers, highlighting their skilled craftsmanship and attentive customer service. Many reviews praise the staff for their understanding, patience, and ability to make the engagement ring buying experience enjoyable and stress-free. However, a few negative reviews mention concerns about pricing, particularly in relation to repairs, and mixed experiences with specific services.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
The store boasts a hefty number of 254 reviews reviewed online, showcasing a strong positive presence in the jewelry community.
Best Review: Cyndi expressed her happiness with the custom pieces made at On The Rocks, highlighting the exceptional collaboration in creating a beautiful necklace using family heirlooms.
Worst Review: No negative reviews that stand out among the provided feedback were identified.
Operating Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Staff Members:
- Marisa
- Darin
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 254
Store Phone Number: 3076558025