One of a Kind Jewelry, located at 5388 Spring Hill Dr, Spring Hill, FL 34606, is a family-owned jewelry store with a strong reputation for exceptional custom engagement ring creation and comprehensive jewelry services. The store has been a staple in Hernando County since 1997, specializing in on-site repairs and custom designs crafted by Roger Allard, their certified bench jeweler. Customers appreciate the personalized service and quality craftsmanship evident in every piece.
The sentiment around this jeweler is largely positive, with 29 reviews providing insight into customer experiences. Positive reviews often highlight the friendly and helpful staff, quality of repairs, and the store's ability to handle custom requests, with a positive sentiment percentage of around 85%. However, some customers have expressed frustration regarding specific repair experiences and service issues, resulting in a small percentage of negative reviews, approximately 15%.
Here are the store's operating hours:
- Tuesday: 10 AM – 3 PM
- Wednesday: 10 AM – 3 PM
- Thursday: 10 AM – 3 PM
- Friday: 10 AM – 3 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed
- Monday: Closed
Staff members identified include Roger Allard, the owner and certified jeweler.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 0%
- Negative: 15%
Best Review:
Jason noted that the employees were very friendly and treated customers like family, showcasing a warm atmosphere that many appreciate when visiting the store.
Worst Review:
Randy expressed dissatisfaction with the watch repair service, indicating that the work completed fell below his expectations and caused further issues with his watch, highlighting a need for improvement in certain repair areas.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 29