Onyx II Fine Jewelers, located at 683 Main Street, Watertown, CT 06795, has established a strong reputation in Litchfield County for its exceptional engagement ring creation and jewelry services. The store offers custom design services that allow couples to create unique engagement rings tailored to their preferences, making it a premier destination for bridal jewelry in the area. With over 31 reviews, Onyx II Fine Jewelers is known for its attentive and knowledgeable staff, including managing partners Daniel and James, who are praised for their personal approach and expertise.

Customers frequently highlight the beautiful selection of jewelry and the quality of service provided. Many appreciate how the team guides them through the engagement ring selection process, allowing for a personalized experience. Positive sentiments reflect a strong commitment to customer satisfaction, with a notable emphasis on the meticulous craftsmanship of their custom-designed pieces.

However, a few customers noted challenges with specific services, such as watch repairs, citing temporary service discontinuation due to the loss of a watchmaker during the pandemic. Overall, this has not diminished the store's reputation for excellence in engagement rings.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Opening Hours:
- Monday: Closed
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Daniel Sanchez
- James

Best Review: A customer expressed their appreciation for the attentive service received from Daniel and James while creating a custom engagement ring, emphasizing the personalized approach and stunning results.

Worst Review: One customer mentioned disappointment regarding the watch repair services, noting an absence of support in that area and indicating that the service had been temporarily halted.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.