Optima Jewelers, located at 723 Montgomery Avenue, Narberth, PA 19072, is a renowned establishment in the jewelry sector, particularly noted for their bespoke engagement ring creation services. Owned and operated by Ron and Wendy Ly, the store prides itself on offering personalized attention to every customer, ensuring that each piece of jewelry is crafted to match individual preferences and desires. The jeweler offers a wide array of services, including custom designs, jewelry appraisals, and expert repairs, all conducted in-house.

Customer reviews reflect a strong overall satisfaction with the quality of craftsmanship and service provided. The store has received 21 reviews, showcasing an impressive positive experience from most clients. Many customers praise Ron Ly for his professionalism, creativity, and ability to bring their visions to life, emphasizing the unique and personal touch he adds to engagement and custom pieces. On the contrary, there were limited mentions of negative experiences, typically focused on service delays during peak times, but such instances were relatively rare.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
Thuyvi Le commended Ron for his patience and attention to detail when designing a custom setting, expressing satisfaction with the creativity and quality of work.

Worst Review:
Barbara Y. mentioned an experience where she needed urgent help with resizing, highlighting that while she appreciated the assistance, the store was nearing closing hours, which raised some concern about timing.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed

Staff Members:
- Ron Ly (Owner)
- Wendy Ly (Owner)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.