Located at 521 Front St, Lynden, WA 98264, Originals by Chad is a renowned jeweler celebrated for its exceptional engagement ring creations and personalized customer service. With a strong focus on custom design, owner Chad Christopher Shoemaker brings over 28 years of expertise to his craft, helping couples find or create unique pieces that symbolize their love. The store is well-regarded for its high-quality craftsmanship and unique designs, often featuring one-of-a-kind gemstones and diamonds.

Operating hours are as follows:
- Friday: 10 AM – 5 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM

Originals by Chad has amassed a total of 43 reviews that paint a mixed picture of customer experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 63%
- Neutral: 17%
- Negative: 20%

Positive reviews frequently highlight the quality and craftsmanship of the jewelry, with customers expressing satisfaction with their engagement rings and the custom design process. Many reviewers appreciated Chad’s personalized service and attention to detail, describing the atmosphere as friendly and welcoming.

Negative reviews point to issues with communication and some dissatisfaction regarding repairs and customer service responsiveness. Customers have mentioned experiences of difficulty in reaching out or delays in receiving their pieces back.

Best Review: Sarah commends the service and quality of craftsmanship, stating that she was incredibly pleased with her family heirloom engagement ring, indicating a high level of satisfaction with the final product.

Worst Review: Ashley expressed disappointment after receiving her ring back unrepaired, stating that it was returned visibly dirty with damage, highlighting a significant gap in service quality.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.